Privacy Policy

Privacy Policy 
Effective Date: November 7, 2025
Last Updated: November 7, 2025

Privacy Policy

1. Introduction

This Privacy Policy explains how Staycating, LLC collects, uses, shares, and protects personal information from visitors, guests, clients, and vendors.
We respect your privacy and comply with the Tennessee Information Protection Act (TIPA 2025) and other applicable laws.

2. Information We Collect

We collect data that helps us deliver hospitality and real-estate services efficiently:

Personal Information

• Name, email, phone, mailing address
• Billing and payment details
• Property and booking details (stay dates, guests, pets, vehicle info)
• Business or vendor information (for partners)

Technical and Usage Data

• IP address, browser, device type, pages visited, referrals, analytics
• Cookies and tracking tools used to measure performance and personalize content

3. How We Use Information

We use your information to:

• Manage bookings, payments, and guest communication
• Coordinate property services, maintenance, and vendor tasks
• Provide customer support and concierge assistance
• Send updates, offers, and educational content (if you subscribe)
• Improve website functionality and security
• Comply with tax reporting and legal obligations

We do not sell personal information. We may share data only with trusted vendors who help us operate our business (booking platforms, payment processors, IT providers, marketing platforms). All partners are bound by confidentiality agreements.

4. Legal Basis for Processing

We process your data based on:

• Performance of a contract (booking or consulting agreement)
• Legal obligations (taxes, accounting)
• Legitimate business interests (communications, analytics)
• Consent (for marketing and newsletters — which you can withdraw any time)

5. Your Rights under TIPA and Other Laws

Even if we are a small business not formally covered by TIPA thresholds, we voluntarily honor these rights:

• Access — Request a copy of your data.
• Correction — Ask us to update inaccurate information.
• Deletion — Request erasure (subject to legal retention rules).
• Opt-out — Unsubscribe from marketing emails at any time.
• Data Portability — Receive a machine-readable copy of your data.

To exercise these rights, contact us here and we’ll respond within 45 days.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Recognize returning visitors
• Analyze traffic and behavior patterns
• Show relevant content and ads
  You can disable cookies in your browser, though some features may not work properly.

7. Data Security and Retention

We maintain reasonable technical and organizational safeguards to protect your data against loss, misuse, or unauthorized access.
We retain data only as long as necessary to provide services, comply with tax and legal obligations, and resolve disputes.

8. Data Breach Notification

In the event of a security incident that may expose your personal information, we will notify you within 45 days, consistent with Tennessee law, unless law enforcement requests a delay.

9. Children’s Privacy

Staycating.com is not directed to children under 16. We do not intentionally collect personal data from minors. If you believe a child has submitted information, please contact us and we will delete it.

10. International Transfers

Our servers are located in the United States. If you access the Site from outside the U.S., your information may be transferred and processed here under U.S. laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business operations.
The revised version will be posted on this page with a new date. Significant changes will be communicated by email or site notification.

12. Contact Information

Staycating, LLC
Knoxville, Tennessee
www.staycating.com

Summary for Guests and Clients

We believe great stays begin with trust. Your information is used only to enhance your experience and protect your interests as a guest, investor, or partner.
By using Staycating.com, you acknowledge these Terms and our commitment to privacy, transparency, and Tennessee hospitality at its best.